What Can I Do When Withdrawal Is Suspended?
Here are some of the reasons why withdrawals is suspended:
1. Wallet is under maintenance
When the Wallet is under maintenance, withdrawals will be temporarily suspended. Please stay tuned to our announcements for updates.
2. There is a problem with the asset you wish to withdraw
Due to network upgrades or other reasons, withdrawals of an asset might be temporarily suspended. You will see an estimated recovery time and the reasons for the suspension.
What Can I Do When My Trading Activity Is Suspended?
If your P2P trading activity has been suspended, you may have violated our trading policy. Kindly head over to the appeal page to resolve any pending appeals. If you have any more questions. Please submit a request for customer request on https://pexpay.zendesk.com/hc/en-us/requests/new.
or contact our customer support at +79933627296.
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Pexpay takes compliance obligations seriously and strictly complies with the relevant requirements of local regulatory bodies. Please ascertain whether you are permitted to the service based on the legal requirements in your country of residence.